KMRL launches UPI-enabled ticket vending machines at metro stations

The Kochi Metro Rail Limited (KMRL) has introduced UPI-based payments at ticket vending machines in all stations along the Aluva–Thripunithura metro corridor. The move is part of its initiative to offer a faster, more user-friendly ticketing experience while reducing dependency on cash transactions.

The initiative was inaugurated on Monday (August 4) by Transport Commissioner Nagaraju C. at a function held at the metro’s Jawaharlal Nehru Stadium station. Speaking on the occasion, Loknath Behera, Managing Director of KMRL, said this marked the latest in a series of initiatives aimed at making ticket booking faster and more convenient for passengers.

“Only a few metro systems in the country have integrated UPI with vending machines. Kochi Metro is proud to be one among them,” he said. “Several new systems have been introduced to reduce dependency on ticket counters. Our ultimate goal is to transition to a completely digital ticketing system.”

Attributing the delay in the metro’s Kakkanad extension works to issues such as shifting utilities, Mr. Behera said that the first five stations on the stretch would be ready by June 30, 2026, followed by the remaining five stations by December 31, 2026.

Digital ticketing

Using UPI-based payments, metro commuters can purchase tickets instantly by scanning a QR code and making a payment via any UPI-enabled mobile application. This eliminates the need for physical cash or card transactions, reduces waiting time at counters, and ensures a smooth, contactless, and secure payment process. It is especially beneficial during peak hours, as it helps decongest ticket counters and offers commuters a quicker alternative to access metro services, a release said.

KMRL’s digital tickets are currently available on the Open Network for Digital Commerce (ONDC) platform through a wide range of popular applications, including Paytm, PhonePe, redBus, Tummoc, Yatri, EaseMyTrip, Rapido, Telegram (My Metro Kochi) and Kerala Savaari.